Terms & Conditions

A legal disclaimer

Effective Date: [05/04/2025]
Business Name: Dobe Express Limited
Registered Location: Gravesend, Kent, United Kingdom

1. Acceptance of Terms

By accessing or using our website (www.dobeexpress.com) or contacting us for delivery services, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our services.

2. Services

Dobe Express Delivery Service provides urgent, same-day collection and delivery services across the UK for businesses and individuals.
We do not offer removal services or long-term storage.

3. Quotes & Bookings

All quotes are based on the information you provide (collection/delivery addresses, van size, etc.)
Final pricing may vary based on distance, access, waiting time, or additional requirements
Bookings are only confirmed after agreement on time, price, and availability

4. Customer Responsibilities

Provide accurate information when requesting a quote or booking
Ensure all items are securely packed and ready at the agreed collection time
Notify us promptly of any changes to your booking details

5. Cancellations

You must cancel at least 12 hours in advance to avoid cancellation fees
Same-day cancellations may incur a charge to cover operational costs

6. Liability

While we always aim for safe and timely delivery, Dobe Express is not liable for delays caused by circumstances beyond our control (e.g. traffic, weather, road closures)
We are not responsible for damage to poorly packaged or fragile goods unless previously agreed

7. Intellectual Property

All logos, designs, text, images, and content on this website are the property of Dobe Express Delivery Service.
They may not be copied or reused without written permission.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled under UK jurisdiction.

9. Contact

For any questions regarding these terms, please contact us:
📧 info@dobeexpress.com
📞 +447927204309